Family fun all in one
4-9-2013
Our colleague Steven van ‘t Hart celebrated his holiday in America this summer. He went out to eat the ‘Pizza-burger‘ by ‘Boston Pizza’ at the Niagara Falls location. We did mention this burger on horecatrends in April (kind of a April the 1st joke) and the burger will be on the menu in September. But Steven got to taste one! Especially the Pepperoni version was considered very tasty! He also noticed that children received a mini pizza box by entering the restaurant, containing coloring pages, games and crayons. Nice small gesture… That of course can be taken home ….
More Bedtime Stories
4-9-2013
In the first version of the ‘small gestures in hospitality‘, in January 2013, we showed a ‘bedtime story’ that we found on our pillow in Hotel ‘The Palace’ in Dubai. A beautiful, simple poem about going to sleep. At the Copley Square Hotel in Boston, they wish their guest a good night with ‘bedtime stories’ by children. The stories are written by students of 826 Boston. 826 Boston is a non-profit writing center dedicated to supporting students age 6-18 with their creative and expository writing skills and helping teachers inspire their students to write. Another great ‘small gesture in hospitality’.
Djemaa El Fna square in Rotterdam
3-9-2013
On September 20 and 21 the ‘Museumpark’ in Rotterdam will be transformed into a huge outdoor restaurant. Inspiration is the famous square in Marrakesh, Djemaa el Fna. This square will transform in the evening from a market into an outdoor restaurant where visitors can buy snacks at various stalls. During the first edition of the ‘Djemaa el Fna’ in Rotterdam, some entrepreneurs will make Moroccan snacks with the goal to make the diversity of cultures and nationalities visible. There will also be different Moroccan products for sale, musicians, dancers and camels. ‘Djemaa el Fna’ is part of the ‘World Food Festival’.
Marriott Underground Lab
2-9-2013
Marriott Hotel asks their reward members to give feedback on the hotel rooms. The members are invited to the headquarters to give their opinion on the rooms, ranging from type of bed to the shower pressure. In the basement of the headquarters ‘The Underground’ lab is opened in June. ‘The Underground’ is an area where they work on innovation and improvement of the future of Marriott. Members can design their own hotel room in this area by moving the interior. Marriott get additional information for improvement in the future.
Hotel offers special kid program
2-9-2013
The Trump hotel in SoHo offers a special program for the children and teenagers. The program is for children between 3 and 17 years. There are child friendly facilities such as special kids cocktails, coloring books and children’s room service menu. But there are also special rates for children at the luxury spa, a map of the city with must see spots and movie channels. Parents can hire a nanny or let their kids have swim lessons.
Hotel offers self cooking boxes
29-8-2013
Boutique hotel Affinia Hotels has started a partnership with US online grocer ‘FreshDirect’ to offer their guests an extra service. The rooms at the Affinia Hotels are equipped with a kitchen, separate dining area that allows guests to cook in their hotel room. Therefore the hotel offers meal packages by FreshDirect, such as the Healthy kit or the Business kit. The boxes are filled with food like fruits, vegetables, biscuits, dairy products and chips. Guests can order these boxed when they make the reservation for the hotel room or during their stay.
Marriott launched mobile travel game
19-8-2013
Hotel chain Marriott has launched ‘Xplor’, a mobile game trip. During this game you will visit five cities (NYC, Paris, Beijing, Dubai, Sao Paul), you get sight-seeing challenges, solve puzzles and answer trivia questions. Players can create their own avatar, ranging from backpacker to jet-setter. For each city completed the player will receive 100,000 Marriott Reward points. Those who complete all levels before November 25, will receive three major prizes. The game is developed for all ages.
The Spotted Pig
19-8-2013
The Spotted Pig- New York. A one Michelin star restaurant that is in nothing comparable to our European idea of Michelin star restaurants. The restaurant looks like a combination between a nice little cafe and flea market, the waiting staff wears t-shirts and jeans, no reservations can be made and things as amuses/greetings from the kitchen is far from what is happening in this place. Al together I do understand why Michelin inspectors decided to award this restaurant a Michelin star. When you compare the service (for American standards you get a lot of time to enjoy your food and company, the waiters know what food they are serving and what wine they are pouring and they are very alert) and the food (everything is fresh and combinations are all spot on) with what you experience in other restaurants in New York you see a clear difference. Combine this with the cool atmosphere, all the pigs collected all around you and the beautiful location, I can understand Michelin’s decision. But my question remains is this decided based on comprising with other restaurants in the city or solely on the quality of this place? When you are in the neighborhood, definitely try to get a table, it’s the best price/quality ratio you will ever see in a Michelin star restaurant! ^Leonie van Spronsen
Hotel offers Wilderness Survival Program
16-8-2013
Inspired by ‘The Hunger Games’, the ‘Waldorf Astoria Grand Wailea’ in Hawaii offers a ‘Wilderness Survival Program’. During the program children ages 5 and up learn how to survive in the wilderness, a unique experience during their stay at the hotel. Children can practice archery, their endurance is tested, they learn more about food and edible and non-edible plants and they will work on their camouflage skills. The hotel has four water slides, a white water rapids slide and a Tarzan pool where the skills of the participants will be improved.
Chili seeds with the bill
15-8-2013
The Mexican restaurant Wahaca surprises guests with chili seeds that comes with the bill. The guests receive a small booklet with some Serrano chili seeds to grow their own chili at home. To help people growing the chili, the restaurants has published a number of expert videos to show people how to grow and take care of the seeds. A nice gesture.
