YtheWait app | ‘Smart Restaurant’ app or digital waiter


  • YtheWait (or whythewait) appYtheWait (or whythewait) app
  • YtheWait (or whythewait) appYtheWait (or whythewait) app

Dirty menus, unhygienic order kiosks and the many separate apps will be a thing of the past, according to the developers of the ‘YtheWait’ app. Their innovative all-in-one Hospitality & Retail App, already helps hundreds of partners to efficiently manage and increase their sales. Your guests can make contactless reservations, order in advance, pay and rate via their mobile. To support the hospitality businesses, the use of the all-in-one application and all the services around it are free of charge until 1 July 2020. ‘YtheWait’ has a user-friendly module that also simplifies booking and table management.

We’re spotting more and more technical developments that will replace parts of the staff’s tasks. This YtheWait app can be a lot more effective, contactless capturing everything via the guests own mobile; from booking, to ordering, paying and rating afterwards. Still we get the sense that human service will be missed but right now the app is useful as your guest only has to touch her or his mobile. Once we go back to maximum occupation with a lack of good catering staff, this app could also be very useful. 

The ‘YtheWait’ app as your digital waiter

Social distancing has become the new norm. Diners are ranking safety as their priority. The restaurants whether it’s 1 star or 5 stars do not have the right tools to follow the 1.5-meter social distancing rule at their premises. Also, due to coronavirus economic slowdown, business owners have limited funds to invest in costly digital solutions to transform their traditional restaurants into smart restaurants. As soon as the lockdown is over, you will face a challenge – how to serve guests from an appropriate distance without burning big holes in your pockets?

YtheWait Digital Waiter is the answer.  Your guests can order directly from their smartphones while sitting at your restaurant. Your restaurant staff can serve your guests with all the right precautions in a VIP manner.

Contactless dining as the new normal?

Contactless dining means there is no need for the guest to touch the bill or the menu card while dining at your restaurant. You have to ensure that tables are arranged at optimum distances from each other. The users can get seated and order directly via Y the Wait digital waiter app from their smartphones. So, the user doesn’t make any direct contact with the paper menu or waiter until it’s required.

Users place orders from their smartphones and notify kitchen staff directly through automated print or notification. Cashless payment can be made from the app itself. Also, users can pay their bills using all globally acceptable major payment gateways like credit cards, debit cards, iDeal, Apple pay, internet banking, etc.

Contactless dining is the new normal, and YtheWait is pioneering restaurants to start digital and secure services free of cost to stay ahead of the competition and boost their profits in these difficult times.

Check out how the YtheWait app works, the text continues below the video.

How does it work?

  • Pre-ordering – your guests can pre-order the food to ensure it is ready when they reach the restaurant.
  • Contactless seating – manage seating plans with our POS app and ensure tables aren’t reserving more than what the social distancing norms dictate.
  • Contactless menu – the guests scan QR code available on the table to browse the restaurant menu without touching the unhygienic paper menu.
  • Contactless ordering – after browsing the menu, the guest can directly order via the app (no need to wait for the waiter or get involved in any interactions until required).
  • Contactless payment – the guest can enjoy cashless transactions pay directly via Y the Wait app and leave the restaurant premises
  • Contactless feedback – online feedback systems will collect real-time feedback on the dining experience

The benefits of contactless dining

It eliminates the need for paper menus, the highly touched articles present in any restaurant and the main source of contamination. It also ensures guests don’t have to wait, it makes dining a seamless and convenient experience. For restaurants it reduces the table turnover time and ensures the enforcement of 1.5 meters safe social distance.

The app can be used at restaurants, airports, hotels, food courts, bars, nightclubs, casinos, stadiums & arenas and events.

Website: YtheWait

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