Sign language and deaf baristas at Starbucks


A Starbucks in Kuala Lumpur, Malaysia looks just like the other stores in the region. Baristas are handcrafting beverages with the rich aroma of coffee lingering in the air. However, when customers reach the counter to order a drink, they’ll notice something different. Instead of calling out beverage orders, baristas use sign language.

Sign language and deaf baristas

Berjaya Starbucks Coffee Company Sdn. Bhd. (‘Starbucks Malaysia’) in collaboration with The Society of Interpreters for the Deaf (SID), are opening a store dedicated to providing employment opportunities for deaf partners (employees). Located in the busy Bangsar Village II shopping mall, the store is the first-of-a-kind for Starbucks globally. At this store work 10 deaf people and 3 hearing partners.

Website: Starbucks

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