Getting started in the hospitality industry
SVH has developed a game for newbies in the hospitality industry.
Getting started in the hospitality industry
We cannot stress enough that the personnel in the hospitality industry in general and at the terrace in specific is very important. It can be difficult to find the time and resources to train personnel in the right way. For (potential) personnel with little or no experience in the hospitality, SVH will launch the game ‘Getting started in the hospitality industry’. With the app, newbies can learn and test their knowledge and skills. Additionally, a restaurant owner or manager can prepare them for future situations that could occur on the terrace. The app will be launched officially on 22 June, we’re looking forward to testing it.
Hospitality
Because a satisfied guest often means word-of-mouth advertising and a disgruntled guest the opposite, training is important, especially during busy periods. This app is an accessible way to teach and test basic skills. Besides training of the personnel, small welcoming gestures can make a difference as well . Read more about small welcoming gestures in the hospitality industry.
Games
The municipality of Utrecht developed a game last year to positively impact the hospitality as well.
Website: SVH
