A very Harrods Christmas at the Mandarin Oriental Hyde Park

26-8-2015

Although it’s still Summer, we’ve spotted the first hotel with a great new luxury package for Christmas. The Mandarin Oriental Hyde Park in London launched its Christmas Season 2015 with Harrods.

Mandarin Oriental Hyde Park in the windows of Harrods

The Mandarin Oriental Hyde Park in London is partnering with world famous department store Harrods to celebrate Christmas 2015. The hotel will be showcased in two of the Harrods festive window displays. The windows will be unveiled on 1 November 2015.

Teddy Bear Tea

In honor of ‘Benedict’, Harrods 2015 Christmas Teddy, the head pastry chef Heather Kaniuk will make petit gâteaux, macaroons and handmade chocolates for a Teddy Bear Tea. The tea will be served at The Rosebery from 23 November 2015 through to 10 January 2016.

A very Harrods Christmas in the lobby

Harrods will transform the public spaces at the Mandarin Oriental Hyde Park, including the marble Lobby and The Rosebery, with a red and gold colour theme. They will create a huge Christmas Tree in the lobby which will be unveiled on 27 November 2015. (with a ‘tree lighting party’?)

Guests will be able to book a ‘Very Harrods Christmas accommodation package’, based on two rooms for two adults and two children. The package includes: one night accommodation, full English breakfast in the dining room overlooking Hyde Park, a Christmas Welcome gift on arrival and presents in the guestroom including the Harrods 2015 Teddy Bear and a VIP appointment with Harrods Gift Bureau to find the perfect gift for your loved ones. A Very Harrods Christmas accommodation package is valid between 23 November 2015 and 30 December2015, and is subject to availability.

Inspiration for our Dutch department store the ‘Bijenkorf’ and the luxury hotels in their vicinity? And what will your hotel offer for Christmas? Today the 26th of August, it’s only 120 days till Christmas!

Robot Mario, the new employee and mascot of the Marriott Hotel Ghent

18-8-2015

The Marriott Hotel Ghent has a new employee since late June. The humanoid robot Mario. Now almost two months later, Mario is a local celebrity and he has his own ‘Mario Monday’. On these days he examines issues surrounding the hotel, he is trying out rooms and visited the football club Gent which is sponsored by the Marriott Ghent.

The success of Robot Mario

We read all the press coverage late June and planned an article in a later stage about the effect of the humanoid robot for the hotel. According to Annabelle Stevens (Marketing Marriott Ghent) Mario has stolen many hearts. School classes have come to meet Mario and his dedicated ‘dad Thomas’ can’t watch Mario’s performances alone any longer. Nowadays a number of front office staff accompany Mario occasionally in the things he says and does.

Mario is deployed in the MICE (Meetings, Incentives, Conventions, Exhibitions) market for a welcome or farewell speech, he gives classic PowerPoint presentations or talks about the menu during diner. Another big advantage, Mario speaks a couple of different languages! He is regularly present at the front office, which is especially great for children.

Mario Monday

Mario does not replace staff, it is an extra level of experience. Mario even performs a mascot role every Monday through Facebook under the name ‘Mario Monday’. He investigates all issues surrounding the hotel. He already tested a room and checked whether the area around the hotel was well cleared after the Ghent Festivities for example. Thus, the mascot is part of the storytelling by the Marriott Ghent.

QBMT; the company that has designed Mario

Humanoid robots are already used for a while in the healthcare sector. In the hotel sector, this is one of the first times we hear about deploying a robot. The robot is a product of the Belgian company QBMT from Ostend, which has produced more than 100 Zora humanoid robots for the healthcare sector in Belgium, the Netherlands, France and Switzerland.

Mini Fashion Bar by Pimkie

14-8-2015

The Banks Hotel in Antwerp has the first Mini Fashion Bar from fashion brand Pimkie. Pimkie has adopted the mini-bar concept to bring its latest collection of clothing and accessories to the woman.

Mini Fashion Bar in Hotel Banks

The fashion brand aims at fashionistas who forgot to bring some garments. In their little ‘Mini Fashion Bar’ several items from the Pimkie collection are available, for example a raincoat, comfortable shoes and sunglasses. The collection is depending on the location, the weather and events. The Mini Fashion Bar is integrated in the closet of the hotel room, guests can fit and ask for other sizes via the dedicated fashion concierge. You can pay when checking out. There are plans for Mini Fashion Bars in hotels in Milan, Barcelona, Berlin and Paris.

We have already seen great initiatives of stores or brands teaming up with hotels, like for example Room Shopping at the Dylon hotel. Room Shopping is a co-creation by the hotel and www.9straatjesonline.com. Where guests have the opportunity to browse online through the range of 40 boutiques in the streets. We’re curious whether guests will appreciate and use this extra service of Pimkie and the hotels.

Solving the sunbed race during peak season with the ‘sunbreaker’

24-7-2015

One of the biggest irritations in the summer: claiming sunbeds! Other guests have already claimed all the sunbeds by placing their towel on it. This ‘Sunbed Race’ starts very early in the morning at most resorts during peak season. The sunbreaker is nothing more or less than a parking disc for sunbeds. Hotel owners can offer a sunbreaker with every sunbed to take away some of the frustrations on the subject!

A sunbed race is difficult to avoid.

The only way to avoid this is to provide enough sunbeds for all guests and enough space for all the sun beds. Because otherwise your guests will lay down their towel on the sunbeds at the best spot! At most hotels a sunbed race is inevitable, especially during peak season. Hotel owners who deal with those irritations on a daily base could start to use the ‘sunbreaker’ by entrepreneur Theo van den Dungen. Your guests can set the ‘sunbreaker’ at the moment they leave their sunbed. When they come back within the hour they can use their sunbed again, when they come back later, other guests may take the sunbed. Create a system around it, like for example have the belonging of the old guest handed to the pool attendant. The system is still somewhat susceptible to fraud but as hotel owner you’re showing that you at least try to avoid irritations. It’s possible to personalize the sunbreaker.

Grand Resort Bad Ragaz is part of Bad RagARTz

21-7-2015

Grand Resort Bad Ragaz is part of Bad RagARTz. Many sculptures from the exhibition are to be found in and around the hotel.

The Swiss town of Bad Ragaz is called Bad RagARTz from May 9 to November 1, 2015, this because they house Europe’s largest outdoor sculpture exhibition. The park of Grand Resort Bad Ragaz is one of the centers of the exhibition. If you want to know more about the sculpture exhibition BadRagARTz you can check the images in Google. Many enthusiasts have put beautiful pictures on the web.

Pillars of the Grand Resort Bad Ragaz

Grand Resort Bad Ragaz has an extensive park where a lot of sculptures are exhibited during BadRagARTz.. During the exhibition they show sculptures of international artists from 13 different countries including works by David Bill, Robert Indermaur, Igor Mitoraj, Werner Pokorny and Sophia Vari. The columns in front of one of the hotels are part of the exhibition. A beautiful way to display a column series! They also have a number of sculptures placed in the hotel, for example around the central staircase and in the entrance.

About Grand Resort Bad Ragaz

The Resort is member of ‘Leading Hotels of the World’ and ‘Leading Spa’s of the World and is situated in Bad Ragaz, Switserland. Grand Resort Bad Ragaz is just four miles from the Tamina Gorge, where the physician and alchemist Paracelsus documented the healing powers of the Bad Ragaz spring water in the 16th century. The Grand Resort comprised of two hotels: Grand Hotel Quellenhof & Spa Suites and Grand Hotel Hof Ragaz. The resort has a wellness centre of 12.800-square-meter spa, one of the largest in Europe. The hotel also offers rooms with medical care where you can recover from surgery or an injury.

Aspire healthy fat burner at the terrace

24-6-2015

The Aspire soda is a fat burner for everyone that wants a healthy alternative at the terrace.

In general the number of refreshing healthy drinks at a terrace can be counted on one hand. Most soft drinks are loaded with sugar and plain water will soon bore you after a few glasses.

Aspire is a healthy alternative

Recently, there are several terraces that serve a soft drink that is sugar free, contains no calories and even promises to burn body fat. It’s ‘Aspire’, a lightly carbonated canned refreshing drink. The drink contains caffeine and is available in the flavors ‘Cranberry’ and ‘Apple with Acai’. The ingredients increase the metabolism, suppress appetite and the drink claims to accelerate weight loss. For the desired effect the producer recommends drinking two cans per day for two weeks, and to combine the drink with a healthy lifestyle (of course).

Ingredients

With ingredients like guarana (energy), caffeine (energy), green tea extract (increase the immune system), L-carnitine (to stimulate body fat burning) and taurine you will buy yourself a booster and body fat burner that does not cause a sugar dip afterwards. It certainly complements the range of beverages at most of the terraces nowadays, not the least because it tastes nice! The drink is already sold at Hampshire Hotels, SportCity, Mövenpick, Healthcity and Corpus. Have you spotted it somewhere else?

Maastricht pampers guests

10-6-2015

Several visitors of Maastricht were, totally unexpected, pampered last weekend.

Welcoming Maastricht

Last weekend some lucky visitors of Maastricht were unexpectedly surprised by two waiters. They placed a bistro set on various places in the bustling city and invited some visitors to enjoy a cup of coffee with the famous pie from this region and a musical performance. Watch the video impression here.

What you want?

With the “What you want?” campaign the city demonstrates that a visit or experience of the city doesn’t only depends on the hospitable services in hotels, restaurants and retail. The atmosphere and what you can experience are also very important. From arrival to departure, from cultural visitor to shopping lover, the city has to leave a lasting impression to everyone from young to old.

You don’t visit Maastricht, you experience Maastricht

John Aarts, alderman of economy from the city: “Maastricht has no clichés. Boring is a word that doesn’t exist here. Around every corner awaits a new impression, behind every façade a surprise. Although the city is small, it’s unique character is made by the atmosphere displayed throughout the city. You don’t visit Maastricht, you experience Maastricht.”

Luxurious bed sheets by EKOCYCLE

2-6-2015

Sheets from EKOCYCLE will be on the beds of W Hotels worldwide. EKOCYCLE is an initiative of musician will.i.am and the Coca-Cola Company. The sheets are eco-friendly because they’re made from a kind of polyester that’s made out of recycled bottles.

Luxurious bed sheets partly made from recycled bottles

For each king-sized sheet approximately 31 plastic bottles are used. In total the sheets equals more than 268.000 plastic bottles. The polyester fiber rPet is used which basically is recycled plastic. The sheets remain as luxurious as the guests used to experience. But even guests can retrieve that feeling of being environmentally conscious and they won’t be able to tell the difference in comparison with the old sheets.

W Hotels and EKOCYCLE

W Hotels didn’t stop their partnership with lifestyle brand EKOCYCLE™ with just changing the sheets. Together they created the “Mobile Charger and Accessory Valet” (MCAV). A colorful portable USB charging device, valet, night light and alarm clock in one. The MCAV is available in a couple of colors and also partially created out of three recycled plastic bottles.

EKOCYCLE is a company owned by rapper will.i.am and the Coca-Cola Company. Their tagline is ‘waste is only waste if we waste it’. The two partnered up after a Black Eyed Peas concert where an artist transformed all the plastic junk left behind into usable objects. Products from EKOCYCLE are available at Harrods and soon at the W Hotels shop as well.

The Dangers of Selfie Sticks – by Pizza Hut

26-5-2015

Pizza Hut has published a humorous and sarcastic video on 20 May about the use of the selfie and the selfie stick hype. Pizza Hut combines the actuality and humor in this great video, with the effect that now 7 days later, nearly 2.5 million people saw the video and probably smiled about it.

Using selfies and selfie stick in your marketing

We wrote about using the ‘selfie’ in your marketing earlier and we see more and more great examples. Like the Mandarin Oriental Hotel in Paris, which offers a ‘selfie in Paris’ tour. A select number of Marriot Hotels offers their guests the possibility to test a free GoPro camera during their stay. With the camera guests can share their vacation experiences with family and friends.

Selfie sticks aren’t unlimited popular

The hype of the ‘selfie’ stick has exploded to major proportions in the USA. We have heard that at several events the selfie stick is even prohibited. Recently friends of us experienced this at a baseball match of the Yankees.

Pizza Hut increases the ‘danger’ of the stick in this video and offers potential guests a smile. The only question is whether the relatively small connection with the Pizza Hut brand in the video works out and if the video will generate more guests for their restaurants.

On-Air will be a new iconic building in Amsterdam

29-4-2015

Real estate developer COD, architecture, urbanism, and cultural analysis agency OMA / Rem Koolhaas, the NH Hotel Group and sustainable developer ‘Being Development’ have joined forces and came up with the ‘On-Air’ building as new icon for Amsterdam. It was the winning concept of the tender the municipality of Amsterdam and the RAI Convention Centre issued for the location in the south of the city.

About the alliance

COD developed two hotels in Amsterdam in 2015, Motel One at the Europa Boulevard (320 rooms) and Generator (168 rooms) at the Mauritskade. The recent projects of the OMA agency include the new headquarters for G-Star in Amsterdam (2014) and the towers of The Rotterdam (2013). The NH Hotel Group will implement the nhow-label at ‘On-Air’ with 650 rooms hotel. Being Development is a young and innovative company that develops the sustainable real estate from the end user’s perspective.

On-Air

The On-Air hotel is designed by OMA / Rem Koolhaas. It will include a restaurant, a TV studio, a spa / gym, shops and a sculpture garden. The sustainability ambition for the building will be ‘BREEAM outstanding’ and it will be carbon neutral. With 650 rooms nhow Amsterdam RAI will be the largest hotel of the Benelux. The start of the construction of this 91 meter high hotel is planned for midst 2016. The location is triangle bounded by the Europa Boulevard, the A10 and the Amsterdam RAI Convention Centre.

Prestigious landmark

The municipality of Amsterdam aims for a larger and more varied hotel offer and better spreading across the city. The new hotel and its facilities can be of great value to the city at this location on the south side of the city and the surrounding business district.