The Old Police Station<\/a> in Ede organized a one-day HOP academy for the staff. Owner Edwin van den Oever: \u201cWe noticed that the amount of well-trained hospitality employees has decreased last years. However, instead of grumbling we decided to seek for a solution and we came up with the idea of the HOP Academy\u201d.<\/p>\nHOP Academy<\/h3>\n
In cooperation with suppliers the daytime program was drafted in a way that the staff learned the basic knowledge that is used in the restaurant. Therefore, the whole day was based on the methods of working in and the hospitality at \u2018Het oude Politiebureau\u2019. After Edwin van den Oever opened the day, several workshops were organized. A lot of suppliers were able to join the Academy. \u201cThe suppliers reacted positively and enthusiastic when we asked them to join the program. Although it was a Sunday, they were all there to provide us new information\u201d, says Edwin.<\/p>\n
The first part of the program was mostly theoretical. Therefore the staff was getting trained in etiquette, hospitality and \u2018organising the kitchen\u2019 in the morning. Besides that, a barista training was given by Peeze coffee. In the afternoon it was time for workshops from Bavaria (draught beers), La Trappe (craft beers) and Kwast Wijnkopers. The staff was able to taste the wines of the recently launched new menu of the restaurant. At the end of the day there was a dinner for everyone with dishes from the new menu as well.<\/p>\n
Creative way<\/h3>\n
\u2018Het oude Politiebureau\u2019 shows how to creatively train your staff in one single day. All of the suppliers were enthusiastic and interested to collaborate in a workshop. Maybe we will see some other Academies in the future. Edwin: \u201cOf course it is a small investment in your staff. However, in the end it are the results that count. It pays off in better skills and a higher guest experience. Besides that it\u2019s also good for the team spirit and it creates more understanding between colleagues\u201d.<\/p>\n
According to us: a great example that asks for a good copy in more restaurants and hotels!<\/p>\n","protected":false},"excerpt":{"rendered":"
Because it is increasingly difficult to get skilled staff, Restaurant The Old Police Station organized a one day HOP Academy for the staff. 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