{"id":20444,"date":"2014-12-16T16:05:41","date_gmt":"2014-12-16T15:05:41","guid":{"rendered":"https:\/\/www.horecatrends.com\/?p=20444"},"modified":"2014-12-16T16:05:41","modified_gmt":"2014-12-16T15:05:41","slug":"communicating-guests-opening","status":"publish","type":"post","link":"https:\/\/www.horecatrends.com\/en\/communicating-guests-opening\/","title":{"rendered":"Communicating with your guests before the opening"},"content":{"rendered":"

Nikie Houben, manager of the Terhills hotel in Maasmechelen is already busy tweeting about the hotel. Whilst the opening is planned for March 2015, she already inspires with her tweets.<\/p>\n

Communicating with your guests before the opening<\/h3>\n

Recently we read a tweet from Nikie Houben who is the – Guest Loving – hotel manager of the Terhills Hotel. She tweets about preparations leading up to the opening of the new hotel by the \u2018Different Hotels\u2019 group. Mood Boards, products from suppliers, photos of the property, inspiring lyrics and so on. We often see that entrepreneurs \/ managers are so busy in the pre-opening process that they forget to communicate about it or outsource the communication to an agency. The beauty of communicating about the project you are working on, is the fact that it shows your commitment. The enthusiasm of Nikie is a great inspiring example, we really believe she is a guest loving hotel manager.<\/p>\n

Quote of Nikie Houben<\/h3>\n

“At Terhills Hotel it\u2019s all about the experience. A personal and friendly approach and contact is very important! So the sooner you get to know your guests the better. This way the Terhillls Team will also be able to respond to the taste and needs of its future guests. And isn\u2019t it fun when you feel this on arrival?!”<\/p>\n

Terhills Hotel<\/h3>\n

This new lifestyle experience Hotel is located in the former main building of a coal mine in Eisden, part of the city of Maasmechelen. The hotel offers a cocktail of fashion (located near Maasmechelen Village, Outlet Shopping), nature (National Park Hoge Kempen), comfort and culinary enjoyment. It includes 60 luxurious rooms including 7 suites, a cozy bar with lounge corners and a spa in the neoclassical baroque style building. Designers from Limburg county contributed to the realization, Simoni Architects from Hasselt has made modern and clean lines in the building and the interior is provided by D\u00f4m Deco from Dilsen-Stokkem.<\/p>\n

Different Hotels<\/h3>\n

The Terhills Hotel is part of this hotel group which originates in Belgian Limburg. The group has a total of 11 hotels in Limburg and Antwerp.<\/p>\n

Recruiting staff<\/h3>\n

Last year the nhow hotel in Rotterdam had some interesting pre-opening communication as well. The hotel opened in January 2014 and launched a recruitment party<\/a> in 2013. Next to communicating with your guests you can start a conversation with potential suppliers and staff as well.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nikie Houben, manager of the Terhills hotel in Maasmechelen is already busy tweeting about the hotel. 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